OUR PRIVACY POLICY

 

In this Policy when we use the words:

• ‘we’, ‘us’, or ‘our(s)’ refer to Zenys Inspirations who are the data controllers. 

• "you", or "the user" refers to the person(s) using this website.

 

 

Looking after the personal information you share with Us is very important, and we want you to be confident that your personal data is kept safely and securely and to understand how We use it to offer you a better and more personalised shopping experience.

 

We are committed to complying with the General Data Protection Regulation and the Data Protection Act 2018 and so, take great pride in being honest, fair, respectful, and courteous to each customer. Your data is your data. We will not rent, sell, or exchange your email address or phone number. By using the Service that we make available online, over the telephone, or on social media platforms, including but not limited to our customer support service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this policy, terms used in this Privacy Policy have the same meanings as in our Terms of Use. Any information that you provide to us will only be used to better serve your needs and to make your shopping experience more complete. 

 

Our store is hosted on Wix.com. They provide us with an online e-commerce platform that allows Us to sell Our products and services to you. Your data may be stored through Wix’s data storage, databases, and the general Wix application. They store your data on a secure server behind a firewall. We will only hold on to your information for as long as it's necessary for the purpose for which it was collected or as is required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms of Use. At the end of that retention period, your data will either be deleted completely or anonymised.

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INFORMATION COLLECTED AND ITS USAGE

 

When you use our Service, you are entering into a contract with Us and so providing Us with your personal information. The personal information we collect and use will depend on why We need it and whether you are buying or browsing, face-to-face or online. See the table below for further insight on how this is processed. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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For further information on our use of cookies and tracking please see our Cookie Notice. The security of your data is important to Us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. If we decide to reorganise or sell all or most of our business, your personal information may be transferred to the buyer of the business, but we will never sell your personal information to third parties for them to market their products to you.  

 

 

YOUR RIGHTS

 

You are entitled to request the following from Us, these are called your Data Subject Rights:

 

• The right to know whether we are processing your personal data, and to access the personal information we hold about you.

• The right to be informed about the collection and use of the personal data you provide. This privacy policy sets out the purpose for which we process your personal data and how long we will keep your data.

• The right to correct personal data when incorrect, out of date, or incomplete. This can be done by contacting our Customer Support Team online.

• The right that we delete your data, stop collecting or processing it, in some circumstances. This can be done by contacting Customer Support and requesting your data to be deleted. At this point, we will look at your request and inform you of our decision within 28 days.

• The right to stop direct marketing messages (through specific or all channels). This can be done by logging into your online account and updating your marketing preferences, using the ‘unsubscribe’ link at the bottom of any promotional email sent from Zenys Inspirations (this option will only stop you from receiving promotional emails from Us), or by contacting our Customer Support Team online. We aim to stop sending you any marketing messages (through specific or all channels) within 28 days of your request.

• The right to withdraw consent for any consent-based processing. 

• The right to complain to your data protection regulator – in the UK, the Information Commissioner’s Office.

 

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation.

 

Please do not hesitate to contact our team, who will be happy to answer any questions you may have or if you wish to exercise your rights. You can contact Us via Customer Support or if you’d like to, you can write to us at:

Zenys Inspirations 
Customer Support,
71-75 Shelton Street,

Covent Garden,

WC2H 9JQ
UK

 

 

MINORS

 

This Website is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child(ren) has provided Us with Personal Data, please contact Us. If it is brought to our attention that We have collected Personal Data from a minor without verification of parental consent, we take steps to remove that information from Our servers.

 

Any changes we make to our privacy policy in the future will be posted on this page.

This page was last updated: September 2023